About Vanessa Hall


Vanessa Hall, founder and president of an Australian consulting firm, Entente Pty Limited, is the author of The Truth About Trust in Business. It was originally published in Australia and is now scheduled for release in China and the United States. The book won a Bronze Medal in the Axiom Business Book Awards for Business Ethics and a silver medal in the Nautilus Book Awards for Conscious Business Leadership.

The award-winning author, speaker, entrepreneur, and advisor to business leaders is a globally recognized thought leader on trust. Her clients include the Financial Planning Association, CEO Institute, CGU Insurance, Macquarie Bank, Deloitte, PRD Nationwide Real Estate, and Optus.

Over a 22-year business career that stems from her consulting and numerous jobs at banks as a compliance and risk manager , she has learned what it takes to receive, give, manage, and seek out trust in the workplace and corporate arena. She regularly facilitates trainings and workshops on the three R's of Trust. Based on research, CEO interviews, and discussions with psychologists, professors and teachers on issues of trust in business and personal relationships, Vanessa developed a 10-step method to building trust. She also designed a trust survey to help facilitate more efficient business interactions.

Vanessa developed a uniquely simple, but powerful and memorable model to expose the truth about trust—what it is, how we inadvertently break it down each day, and how to harness its power and learn to build it in our business and personal lives.

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The Truth About Trust in Business


CAN YOU BE TRUSTED?

Trust gets a lot of lip service in the business world, particularly in the current economic climate. But according to author Vanessa Hall, few of us really understands what trust is, how to build it, and how to determine if others view us and our organizations as trustworthy. And issues of trust exact high costs for us—ethically and financially. Hall delivers a three-pronged approach to building trust based on assessment of expectations, needs, and promises. With a practical model, compelling insights, real case studies, and easy-to-implement tips, Hall offers readers

Delving into each area of business—sales, management, branding and marketing, customer service, leadership—this guidebook gives companies and leaders the tools they need to earn trust, reap the rewards, and stand apart from the competition.


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LISTEN TO AN INTERVIEW WITH VANESSA HALL






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